The following information explains the City of Rolling Hills Estates’ (City) policy regarding any information you may supply to us when visiting www.rhe.city and affiliated splash pages that are part of the City's official web site and any information that may be provided to the public by the City's official site.
Collection of Information:
On certain occasions, the public has opportunities to share personal information online with the City in order to facilitate better correspondence and service. This information includes but is not limited to e-mail addresses, responses to surveys, registering for services and new services to be created. The City will not intentionally disclose this information to any third party, unless required to do so under federal or state law, including, but not limited to the California Public Records Act.
Use of Information:
The City's goal in collecting personal information online is to provide you with the most personalized and effective service possible. By understanding your needs and preferences, the City will be in a better position to provide you with improved service. The City will use best efforts to maintain the confidentiality of information it receives online to the same extent it is legally able to do so with respect to information obtained through other means.
Using e-mail addresses provided at registration or otherwise, users are giving the City permission, periodically, to send out e-mail newsletters and promotional email to our users about web site updates, services, and information offered by the City.
Users may indicate they do not wish to receive e-mail information from the City. Upon written or e-mailed request, the City will use best efforts to remove users (and their information) from the City database or permit them to elect not to receive any further e-mail newsletters or contact.
Communications made through e-mail and messaging systems shall in no way be deemed to constitute legal notice to the City or any of its agencies, officers, employees, agents or representatives, with respect to any existing or potential claim or cause of action against the City or any of its agencies, officers, employees, agents, or representatives, where notice to the City is required by any federal, state or local laws, rules or regulations.
The City does not release any information about the collection of Internet Protocol addresses to any third party, unless disclosure is required by the California Public Records Act or a court order. The City's web site archives web server log files in order to create aggregate statistical reports, detect errors, and for security reasons. Aggregate reports about web site visitors are generated. The City will use best efforts not to have these reports contain any personally identifiable information. The web log files are eventually deleted.
Display of Information:
Some information collected by the City, (such as Permits, and status of Permits), is displayed on our site as a convenience. This information is otherwise available to the public under the California Public Records Act, or a court order.
The City site may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize the City's pages, a cookie helps the City to recall your specific information on subsequent visits. This simplifies the process of recording your personal information.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not fully be able to experience the interactive features of the City's services or Web sites you visit.
Use By Children:
Some of the City services online is to provide educational information about the City; therefore, children, (aged 13 and under), are not restricted from visiting the City site. The City urges children only to give the City any information after getting permission from their parents or guardians.
Links to Other Web Sites:
This site contains links to other sites. The links on the City's site are included as a convenience for the residents of the City. They are not expressly or impliedly an endorsement of any product, service, business or person. To avoid any perception that the City endorses or provides favorable treatment to any private person or business enterprise, no corporate or commercial logo or direct link to a vendor or commercial site are allowed.
It is the City's policy to limit external links to the following kinds of entities and organizations:
Organizations whose primary purpose is to promote businesses located within the City.
Other governmental agencies.
Acute care hospitals.
Museums, libraries, historical organizations and similar kinds of established, bona fide organizations that provide cultural resources to residents and visitors to the City.
Public and private, bona fide educational institutions as defined in Education Code § 210.1, or as described in Education Code § 66010(a) and (b), located within the City of Rolling Hills Estates.
Entities and organizations whose primary purpose is to provide the location, telephone number and/or description of the City hotels, restaurants, tourist attractions and similar kinds of tourism information.
Entities and organizations whose primary purpose is to provide Environmental, Social, and Health Care information and resources.
Entities and organizations whose primary purpose is to provide local, national, and international news.
Civic or charitable associations and organizations located within the City. The City is not responsible for the privacy practices or the content of such web sites.
Entities and organizations wishing to establish external links on the City's official website must submit a written (non-e-mailed) request to the City Manager's Office, which shall contain all information necessary to verify the facts stated and as may be necessary to establish the proposed link is in compliance with this policy. The City reserves the right to 1) deny an external link application as to any business or organization when it is determined, following review of a complete application, the entity or organization for which application is made does not meet the criteria set forth in this policy; 2) deny an external link application as to any business, organization or person which fails, in the City 's opinion, to provide all required information, or truthful information; 3) remove any external link if the nature of the business, organization or person to which the link relates no longer complies with the City's external link policy; or 4) to revise this policy without prior notice when to do so is deemed, by the City, to be in the best interests of the City.
Community Forum (Chat Room):
The City is not liable for any comments, suggestions, or implications made within our Community Forum. The Community Forum is for public use, and all statements are the property of the person who stated them.
The City reserves the right to censor any material the City judges to be threatening or obscene. As determined by the City, users may be banned from the Community Forum for using obscene or threatening language. All chats may be used for lawful purposes only. Transmission or presentation of any information, data or material in violation of any law in any competent jurisdiction is prohibited. The City reserves the right to monitor and or log the conversations within our chat room. We ask all users to respect and use common courtesy while chatting.
The City may use the personal data you provide online to send you information about City services and upcoming civic activities. The City will use best efforts neither to sell nor provide your personal information for any other direct mail activities, unless disclosure is required by the California Public Records Act or a court order.
This site has security measures in place to protect the loss, misuse and alteration of the information under the City's control.
If one or more of the provisions contained in this policy are determined by a final decision of a court to be invalid, illegal, or unenforceable, then such determination shall not affect any other provision and the remaining terms and conditions set forth herein shall be construed as if the invalid, illegal, or unenforceable provision had never been included.